Just Another Video Geek ([info]vidiotgeek) wrote in [info]ipod,
  • Music: whatever it is.....it's not playing off the iPod!!

I'm frighteningly close to throwing a $400 iPod against the concrete wall to my immediate right.

Cross post to [info]vidiotgeek and [info]macintosh

The problem?

It has stopped syncing with iTunes. More accurately it will begin to synchronize my music and at some point, will freeze on a random song and sit there indefinitely. Normally it takes anywhere from 1~3 seconds to copy a song to the iPod depending on size and it has been sitting on track number 510 of 3687 for about 20 minutes. It is clearly not going to finish. I've reformatted the drive at least 3 times and used the iPod updater to restore it to factory settings each time. I've even zeroed the disk to destroy all the data on it besides erasing the T.O.C. and each time it has froze mid sync.

I formatted it in FAT-32, Reformatted into HFS+ with zeroing the data then ran the iPod Restore, then reformatted then ran the restore (yes, I know that the restore reformats it anyway) and then went through the setup in iTunes twice, once after each format. The problem started while I was running 10.4.1 and it's still doing it after I updated to 10.4.2 earlier tonight (in hopes the update would fix something that had gone wrong under the hood) I'm going to try turning off auto-sync even though it's a big pain in the ass to have to manually place the songs onto the iPod. That might work...but I'm gonna be pissed if that's how I have to use it from here out.

What makes it worse is that after it hangs up, I can't quit iTunes. Those of you who use Macs (2 of you?) know that on the relatively rare occasion that an app freezes on you, you can hit the Apple 3 fingered salute (option + command + esc) and force quit the application. I used to be able to say with confidence, "At least when you do have to 'end task' on a Mac, the program actually goes away." No more, apparently. I hit Force Quit, it brings up the box I choose iTunes and it doesn't go away. It sits there...mocking me in its defiance to go away peacefully and let me continue to use my computer while denying that the Mac isn't "just working." No. It stares me down as if to say..."I'm not going anywhere and just for trying to get rid of me, you won't be able to shut down or restart either." Yep...I have to hold down the power button to turn the computer off and then back on.

I guess the good news is that I can still use the computer. iTunes has been frozen since before I even opened Xjournal to write this post about it. And I was still happily looking at stuff in Safari which had no adverse effects. Looking in Activity Monitor, there are 2 processes that are hung, SystemUIServer which is a process under my name and then coreaudiod which is under root. Every time this happens, those two are always not responding so I'm assuming it has something to do with both of them. It's really pissing me off.

My iPod is a discontinued model. The 40gig with black & white screen. If it keeps this shit up, guess who's raising hell and swapping it for a 60gig iPod with a color screen?

Now for attempt number 4.

***********EDIT***********
After each cycle when I restart the computer, I have to repair the disk in order for the Mac to mount it on the desktop. So it clearly messes something up on the iPod, meaning it's doubtful that it's just an software issue on the Mac. Or rather that it's more likely that there is a problem with the iPod that is causing the software to freak out and subsequently mess up the file system on the iPod each time.

After running the restore on the iPod, the iPod reboots and gives me a less-than-helpful "folder with a ! " icon with the url: www.apple.com/support/ipod/ below it.

And I also turned off every auto update feauter the iPod had and tried syncing a handful of songs (67 of almost 4000 is just a drop in the bucket) it got to 16 before it froze as I sit looking at it. I'm going to try doing 2 songs at a time. Just 2 at a time....noahs ark style. and if it screws up doing that simple of a transfer....hello concrete wall. In either case, I'm making a stop by the Apple store tomorrow to see if they can help me out at all and worst case scenario, I come home with a new iPod. That's all for tonight.

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  • 9 comments

[info]speckledlemon

July 14 2005, 18:11:19 UTC 6 years ago

That...that feeling you get when something isn't working the way you want it to work, and you know it will work in another way, but it SHOULD be able to be done the way you want it whether there's another option or not...gives you all the more satisfaction when you get the fucking thing working.

[info]vidiotgeek

July 15 2005, 00:44:51 UTC 6 years ago

Final Cut has given me that feeling on more than one occasion.....iDVD too actually. :-)

[info]speckledlemon

July 15 2005, 18:42:16 UTC 6 years ago

Well good luck, because where there's a will, there's a way. Not to mention a sledgehammer.

[info]vidiotgeek

July 16 2005, 03:19:40 UTC 6 years ago

I took it into the Apple store and had them work some magic on it. They ran the iPods built-in HDD check (that I knew about but forgot how to do) and the drive passed that so they reformatted it and loaded it up with about 500 songs and it worked fine. I got home and instead of reformatting it again, I just changed it over to my iTunes library adn then renamed the iPod and it now works fine. For a moment, I was actually hoping it would have to be replaced so I could get a shiny new 60 gig with a color screen. :/ Ah well. It works and I'm happy again.

[info]cracnup

July 14 2005, 18:16:49 UTC 6 years ago

have you tried using the kill command from the command line to kill iTunes? On VERY rare occasions when the three finger salute hasn't been able to kill a program, I've always used TOP or ps to get the PID and used kill to kill it.

[info]vidiotgeek

July 15 2005, 00:44:01 UTC 6 years ago

No actually. I knew with all the immense power of UNIX that there was a way to do that under terminal but I didn't previously know how to do it. To do that, can you use the process ID number from Activity Monitor? That is the same number right?

[info]cracnup

July 15 2005, 02:17:46 UTC 6 years ago

I just opened activity monitor for the first time. It looks like a GUI front end to the top command. the PID for an application or process is the same no matter what application you look at it through. so the PID displayed in activity monitor should work.

check out the man pages for ps, top, and kill. they may help you with stuck programs in the future.

[info]vidiotgeek

July 15 2005, 04:22:43 UTC 6 years ago

I've heard allot of people mostly dis Activity Monitor cause it uses too many resources but I'm not savvy enough with Terminal to have it running Top all the time. I prefer to have Activity Monitor running showing the CPU history in the dock. It's there and out of the way until I want it. Speaking of my lack of savvy in Terminal and your mention of Man, I found this neat Man page viewer called Bwana. It works inside of any browser and looks nicer than the standard terminal text. I'm not sure how useful this would be to someone who actually knows what they are doing in Terminal but it perked my interest. I intend to improve my command line skillz.

[info]cracnup

July 15 2005, 04:43:42 UTC 6 years ago

my biggest reason for converting to OS X was the familiar CLI behind it. I hated classic mac OS with a passion.

one of my biggest complaints with linux and the BSD's has always been getting X to work correctly. it can be a serious beast. with that said, most of my *nix systems are headless and have no GUI installed what so ever. OS X was the perfect combination of day to day ease with the GUI and power of the CLI underneath.

infact, as I type this, I'm SSH'd into three different *nix systems doing apache and BIND configurations for work.

as a last note: if you're running tiger, there is a dashboard widget called NIX manual that will go out and search the net for the man pages for any command you type in.
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